About Us

Productivity Partners is a Melbourne-based business automation agency operating at productivitypartners.com.au. We provide AI automation tools, workflow automation software, and process automation consulting services to businesses across Australia.

We are committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

We collect personal information only where it is reasonably necessary to respond to your enquiry or provide our services. This may include:

Your name and job title
Business name and industry
Email address and phone number
A description of your business challenge or requirements

We collect this information when you submit our contact form, send us an email, or speak with us directly. We do not collect personal information from visitors who simply browse our website without making contact.

How We Use Your Information

We may use the information we collect to:

Respond to your enquiry and provide services you have requested
Send you information relevant to your business automation needs
Improve our services and website
Comply with legal obligations

Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service providers — third parties who assist us in operating our website and delivering services (e.g. email and cloud providers)
Legal requirements — where disclosure is required by law, a court order, or government authority

Storage and Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure.

No data transmission over the internet is completely secure. While we take care to protect your information, we cannot guarantee absolute security.

Cookies

Our website may use cookies to improve your browsing experience. Cookies do not identify you personally. You can disable cookies through your browser settings.

Access, Correction, and Complaints

Under the Australian Privacy Principles, you may request access to or correction of the personal information we hold about you. You may also make a complaint if you believe we have not handled your information appropriately.

To make a request or complaint, contact us at:

Privacy Contact

automation@suttonitmanagement.com.au

We will do our best to respond promptly. If you have further questions or concerns, feel free to get back in touch.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.